Cancellation policy.
You can cancel a JustineAI™ subscription at any time. This policy explains how to cancel, when it takes effect, and what happens to your access and matter data. JustineAI™ products are operated by Eve-Legal, LLC, a wholly-owned subsidiary of MindHYVE.ai, Inc..
1. How to cancel
Cancel at any time from your account’s billing settings in the Platform, or by emailing support@justinegrid.ai from the address on your account. We confirm every cancellation by email.
2. When cancellation takes effect
- Cancellation stops the next renewal. Your subscription stays active until the end of the billing period you have already paid for, and you keep access until then.
- There is no cancellation fee. Unless required by law or stated in an order form, fees for the current period are not prorated or refunded — see our Refund & Dispute Policy.
- Firm and enterprise agreements are cancelled per the terms of the applicable order form or customer agreement.
3. What happens to your matter data
After cancellation takes effect, access ends and your matter data is handled per your customer agreement and our Privacy Notice. You may export your data before your access ends; attorney-client privileged material remains yours and is returned or deleted as your agreement requires.
4. Contact
Eve-Legal, LLC · 1501 Quail Street, Suite 130, Newport Beach, CA 92660, USA
support@justinegrid.ai · +1 (949) 200-8668