Reading the produced claim file end to end.
In bad faith, the case lives inside the carrier’s own claim file — and that file arrives as a disordered thousand-page production. JustineAI™ is being built so the reasoning core reads the whole produced file in a single 10M-token context: the activity diary, every reserve adjustment, every supervisor referral, the coverage memos, the denial letters. The intake sub-agent will reconstruct the file into a single timeline, aligning what the adjuster wrote against what the adjuster did, surfacing the day the carrier knew the claim was owed.
What IB is designed to do.
- 01
The reasoning core is being built to hold the entire produced claim file at once — diary, reserves, memos, correspondence — so the question becomes one query, not a hundred associate-hours of page-flipping.
- 02
An unbranded reconstruction facet will rebuild the carrier’s own chronology: each diary entry, reserve change, and internal referral placed on one timeline the attorney can read top to bottom.
- 03
The system is designed to align stated reasons against contemporaneous conduct — the denial letter’s rationale set beside the diary note written the same week — and flag where the two diverge.
- 04
Reserve movements will be tracked as evidence: a reserve set near policy limits while the file still calls liability disputed becomes a surfaced contradiction for the attorney to weigh.
- 05
Every surfaced fact will carry a one-click jump to the produced page and Bates number; the attorney decides what the timeline means and attests to the reconstruction before it leaves the platform.
The AI reasons; the attorney decides.
JustineAI™ IB is on the roadmap. This describes the workload it is built to carry. When it opens, founding-firm slots go to the bad-faith attorneys who told us about their practice early.